Privacy policy

1. Data Controller

The data controller for the purposes of this Privacy Policy is Abich Inc., with registered office at Ontario, Canada.
You may contact our Privacy Officer at:

2. Scope of Application

This Privacy Policy governs the processing of personal information through the website www.abich.ca (“Website”) and associated services provided in Canada. It also applies to interactions initiated through the contact forms, email, participation in testing programs, or service inquiries made by users and clients.

3. Types of Information Collected

Abich Inc. may collect the following categories of information:

• Personal Information provided voluntarily via contact forms or applications:
• Name and surname
• Email address
• Telephone number
• Company name
• Country
• Any other information provided in free-text fields
• Navigation data: IP address, browser type, access time, visited pages.
• Data related to testing applicants for product testing programs, including any optional demographic or sensitive data provided voluntarily.

4. Purposes of Processing

Personal data is processed for the following purposes:

1. Responding to contact requests or technical/commercial inquiries
2. Managing applications for product testing or scientific collaborations
3. Sending information regarding company activities, newsletters, promotional materials, and upcoming events (upon consent)
4. Maintaining website functionality and ensuring cybersecurity
5. Complying with legal obligations or regulatory inquiries
6. Evaluating and managing business transactions (e.g. mergers, acquisitions)
7. Centralized customer relationship management (CRM): personal data may be collected and managed through an integrated CRM system shared with other companies of the Abich Group, for the purpose of customer support, sales, scientific collaboration, and service optimization. Each entity, including Abich Inc., processes data as an autonomous data controller within the scope of its own operations.

5. Legal Basis of Processing

Processing is carried out on the basis of:

• User consent, explicitly provided through web forms or opt-in mechanisms
• Legitimate interest, when the processing is necessary for the performance of a requested service or internal communication
• Legal obligations, where processing is required by law or to comply with authorities

Users may withdraw consent at any time by contacting the Privacy Officer.

6. Data Disclosure

Your personal information may be disclosed to:

• Internal staff of Abich Inc.
• Third-party service providers (e.g., hosting, CRM management, IT support) acting on our behalf
• Public authorities where required by law
• Potential business partners in case of mergers, acquisitions, or corporate restructuring (under NDA)

Data will never be sold to third parties.

7. Data Transfers to Other Jurisdictions

Some of your data may be transferred outside of Canada, including to the European Union. In such cases, Abich Inc. ensures that appropriate safeguards are in place (e.g., contractual clauses or adequacy decisions) to ensure compliance with both PIPEDA and international privacy standards. Data processed within the centralized CRM system may be stored on servers located in the European Union or other jurisdictions, subject to contractual safeguards ensuring an adequate level of data protection. Abich Inc. ensures that such processing is compliant with both Canadian and international privacy standards.

8. Data Retention

Your data will be retained only for as long as strictly necessary to fulfill the purposes for which it was collected, or as required by law. Data provided for marketing purposes will be retained until consent is withdrawn.

9. Security Measures

We adopt technical and organizational security measures appropriate to the sensitivity of the information collected, in order to protect against unauthorized access, disclosure, or destruction of personal information.

10. User Rights

Under PIPEDA, users have the right to:

• Request access to their personal information
• Request correction or update of inaccurate data
• Withdraw consent for marketing or certain types of processing
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at:

11. Marketing and Newsletters

If you opt-in, we may send you updates about our services, activities, and scientific events. You may withdraw consent at any time by clicking the unsubscribe link in our emails or writing to the contact address above.

12. Third-Party Websites

This Website may contain links to third-party websites. Abich Inc. is not responsible for the privacy practices or content of such external websites. Users are encouraged to read the privacy policies of those sites.

13. Cookies

Our website uses cookies to enhance user experience, analyze traffic, and support social media functionality. By continuing to browse the site, you accept the use of cookies as outlined in our Cookie Policy.

14. Changes to This Privacy Policy

Abich Inc. reserves the right to update this Privacy Policy at any time. The most recent version will always be available on this page with the effective date. Continued use of the website constitutes acceptance of the updated terms.

15. Contact Information

For any privacy-related inquiries, to exercise your rights, or to request a copy of this policy in French, please contact: