“Personal information” is information about an identifiable individual. We collect certain Personal Information such as names, addresses, telephone/fax numbers, or email addresses, when that information is voluntarily submitted by visitors to our Website.
In general, we collect the personal information you provide when you register on our website to receive additional information about our services, invitations to industry-related events, news and special offers and when you apply to become a participant in our product testing activities.
You do not have to provide us with any personal information to visit our Website. However, if you choose to withhold requested information, you may not be able to obtain certain services, such as applying for participation in our product testing activities or subscribing to our communications and newsletters.
b) Use of Information
In general, we use the information collected on our Website for the following purposes:
c) Disclosure of Personal Information
d) Links to Other Sites
Our Website may contain links to other websites not owned or operated by us. We are not responsible for the privacy practices of such websites. We encourage you to be aware when our Website links to other websites and to read the privacy policies or statements of each and every website.
e) Service Providers
We may transfer some of your personal information to service providers who will store and/or process this information on our behalf. Certain service providers may be located outside Canada and your personal information may be transferred to these other jurisdictions and become subject to the laws of such foreign jurisdictions, including those that may grant access to your personal information to the authorities of such foreign jurisdictions.
f) Retention and Safeguards
We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws.
We employ appropriate safeguards (technical, administrative and contractual) to prevent the loss, misuse and alteration of personal information under our control.
g) Non-Personally Identifiable Information
When you use our Website, we also may collect information that, by itself, cannot be used to identify you, such as IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Website. This non-personally identifiable Information is used to help us understand the characteristics of people who use our Website and to improve and market our Website in general.
Unless you opt-out, we may provide you with information on our current activities, general announcements, upcoming services, changes to our services, upcoming events and other information and news that we believe may be of interest to you. In addition, if you send us questions or requests, we may use your information (including your personal information) to respond to your questions or requests. We may also use the information collected to contact you about important service announcements and updates regarding our Website, products or services.
With your consent, these communications may be sent electronically to the e-mail address or other electronic address you provide. If you no longer desire to receive these communications electronically, you will have the option to opt-out of receiving future communications.
You may withdraw your consent to this use of your personal information by contacting us as outlined below.
i) Right of Access
The file containing your personal information will be kept at our premises or on our servers or those of our service providers, and employees who require it for the purposes of their duties will have access to this file.
To request access to, or correction of your personal information, or if you have any questions or concerns about how we handle your personal information, please write to our Privacy Officer at: